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How do I return an item? BalanceBikeshop.com will not accept unauthorized returns, please contact balancebikeshop.com to obtain a return authorization number. If you are not completely satisfied with your purchase from balancebikeshop.com, you may return your item(s) within 30 days of receipt. Customers are responsible for all return shipping costs and products purchased with our free shipping offer will be credited less our original shipping cost. All items being returned must be in new condition, never assembled, used or played with, in the original box and with the manufacturer’s packaging or a restocking fee of 20% will apply. If there are damaged or missing parts upon receipt of your order, the manufacturer will send the replacement part(s) or item(s) at no additional cost. Please contact us and we will promptly assist you. Please see individual item descriptions for detailed information regarding warranty information. Contact Us: BalanceBikeShop.com 2229 Willow Bend Ct Oshkosh, WI 54904 Customer Service: 888-895-3917 |
